Ps4 Wont Read Disc After System Update

Disk being inserted into a PlayStation 4 Pro
Disk beingness inserted into a PlayStation four Pro (Image credit: Android Cardinal)

Best reply: At that place are several things you tin can practise when your PS4 doesn't have a disc, just some of the nigh common causes are the easiest to prepare. Either only clean your disc with a microfiber cloth or effort to restart your console from safe way.

How will I know what's wrong with my PS4 disc?

Yous more often than not won't know exactly what the problem is until you get through a few steps toward fixing information technology first, which can be irritating when you're trying to play one of the all-time PS4 games in your collection. If your PS4 doesn't have a disc, in that location could be myriad factors involved, both on the hardware and software front.

Whether information technology'south the former or the latter plaguing you lot with problems, you tin set up it yourself either fashion … to an extent. I wouldn't recommend completely gutting your PS4, simply there are ways to have it apart and make minor adjustments that could prove to be the solution if cleaning your disc or restarting the console doesn't work.

Check if a disc is already in your PS4

You'd exist surprised at how many people don't tend to retrieve of this 1 because it's just then easy to gloss over. If your PS4 isn't accepting discs, it could be because there's one already inside, or perhaps one was inserted without your knowledge. If this is the instance, eject that disc first. If it doesn't eject, you'll need to use the manual eject spiral, shown in a few steps below.

Clean the disc

This sounds like a no-brainer, but you should advisedly clean the disc. While at kickoff glance, a disc may seem fine if y'all're checking it quickly, it could withal need a quick smooth to get rid of some superficial scratches or grit. Endeavour rubbing it downward with a dry out microfiber cloth and likewise check that there are no minor cracks on the disc that may be hard to see. While about of these solutions are tailored specifically toward a PS4, you should clean a disc if you're having problem running it on a PS5 through backward compatibility.

Recall: Ever wipe your disc in straight lines from the center outward, and you lot shouldn't apply a liquid cleaning agent as you wipe information technology down.

Restart and update from Prophylactic Mode

  1. To begin this footstep, brand sure your PlayStation 4 is completely powered off and not just in Rest Mode.
  2. In one case off, press and hold the power button for several seconds.
  3. You'll hear an initial beep and so another beep after 7 seconds. Release the button after the second beep.
  4. Connect your DualShock iv controller to the console using your USB charging cablevision.

Source: Android Central (Image credit: Source: Android Central)
  1. From here, yous'll see a blackness screen with listed options to choose from. Either choose the get-go: Restart PS4, or the tertiary: Update System Software.

Your console should boot upwards like normal after this.

Tighten manual eject screw

Note: This requires you to unplug every cable from your PS4.

No affair what model console y'all're playing on, exist it the original PS4, the PS4 Slim, or a PS4 Pro, each has a transmission eject screw associated with the disc drive should problems ascend and your disc gets stuck. Sony thankfully has diagrams showing exactly how to tighten this screw, which conveniently also tends to solve the issue of your PS4 not accepting a disc, to brainstorm with. If yous are unsure which model you have, the model number can be establish near the barcode on your organization'south casing.

Original PS4 Model

If you purchased your PS4 between 2013 and the heart of 2015, y'all likely accept either a CUH-one thousand Series model or CUH-1110 Series model.

  1. Gently slide off the left HDD bay cover panel as seen beneath.

Source: Sony Interactive Entertainment (Image credit: Source: Sony Interactive Entertainment)
  1. You volition now see two sets of vents. From the forepart, follow these vents until you come across a slot that is not grouped with any other slots. This is where the screw will exist. (Utilise a flashlight if needed).

Ejecting Screw from PS4 Manual

Source: Sony Interactive Amusement (Image credit: Source: Sony Interactive Amusement)
  1. Once located, tighten the screw as needed.
  2. Place the HDD panel back on and plug in your console.

PS4 CUH-1200 Model

From mid-2015 to effectually September 2016, anyone buying a PS4 likely picked upwardly the PS4 CUH-1200 Series.

  1. Like the to a higher place steps, showtime by removing the HDD cover bay. Using your fingers equally leverage, apply even force per unit area almost the seam to slide the top panel away. (The console should move most 7mm and a click will be heard).
  2. You'll now need to partially remove the HDD. You'll see a screw with the PlayStation symbols.
  3. Simply unscrew this counter-clockwise then you lot can move the HDD out of the way.

Source: Sony Interactive Entertainment (Image credit: Source: Sony Interactive Entertainment)
  1. You lot should and so see the manual eject spiral as seen in the diagram below.

Source: Sony Interactive Amusement (Epitome credit: Source: Sony Interactive Entertainment)

PS4 Slim and PS4 Pro

And if you lot bought a PS4 from late 2016 until today, you'll probably either have the PS4 Slim or PS4 Pro, which are pretty easy to tell apart. These are the easiest out of the batch to tighten.

  1. Flip over your console and await for the circular pigsty directly above the PlayStation logo.

Source: Sony Interactive Entertainment (Epitome credit: Source: Sony Interactive Entertainment)
  1. Insert your screwdriver hither and turn.

Source: Sony Interactive Entertainment (Image credit: Source: Sony Interactive Entertainment)

Voilà!

Send information technology to Sony

As a last resort, this just might not be a problem yous tin can fix. If that'southward the case, Sony volition demand to step in and take it from there. It's easy to put in a service request.

Upgrade to PS5

Given how rare and expensive new PS4 consoles are now because they aren't manufactured anymore, you may want to consider upgrading to a PS5. All but nine PS4 games run on the PS5 through backward compatibility, meaning if you become lucky with PS5 restocks, yous can start enjoying the newest generation of consoles and the best PS5 games without worrying about your aging PS4.

Jennifer Locke

Jennifer Locke is Android Primal's Games Editor and has been playing video games nearly her entire life. Y'all can find her posting pictures of her dog and obsessing over PlayStation and Xbox, Star Wars, and other geeky things on Twitter [@JenLocke95](https://twitter.com/JenLocke95).

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Source: https://www.androidcentral.com/what-do-when-your-playstation-4-wont-accept-disc

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